What we do

Jennifer Maselli Travel plans, books and coordinates leisure, luxury and romance travel using a variety of suppliers, vendors and tour companies available to us through our association with MTravel and the Virtuoso travel consortia. We work with you to create a travel experience that is tailored to your needs and budget. We also organize group trips and destination weddings.

 
 
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Research

First, we listen. We send you a comprehensive travel questionnaire that helps us identify your needs and find the right options for you with as little confusion as possible. Your preferred airport, travel style and the type of hotel you like are all things included in our initial contact. Everything is calendared out using your projected travel dates.

Our planning services include as much back and forth communication as it takes to get it right. Phone calls are helpful, especially as we begin, but a lot of planning can be done via email, Facetime chats and Facebook messages. We are available to meet in person with clients who are local to the Sacramento and Bay Areas.

We collect your information securely using a company called TravelJoy.

 
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Booking

We book tours, cruises, ground transportation and hotel stays on your behalf. This often includes air travel as well. Air can be bundled in with the rest of your package or it can be booked separately. We follow up with phone calls to hotels and tour operators to confirm bookings and special requests like bed types or views. If we book you into a Virtuoso affiliated tour or property we make sure you receive the additional Virtuoso amenities that our clients are entitled to receive. This might include free wifi, breakfast, upgraded rooms, or resort credit among other options.

 
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Custom Itinerary

We create a custom itinerary through a company called Travefy that details each day of your trip from arrival to departure. Your itinerary includes all of your flights, hotel stays, rail tickets, tours and transfers. We upload PDF copies of your confirmations or vouchers so that they are always at hand. Your itinerary will be delivered to you in a hard copy but is also available as an app on your device. Your itinerary is accessible even when you are offline, which can come in very handy if you are out of cellular or wifi range and need to pull up a hotel confirmation or information about a transfer to the airport. Your itinerary can also include city guides, sightseeing and restaurant suggestions and parking advice. If you are creating a group or business trip we can brand your itinerary with your club, group or business logo.

Click here to see a sample itinerary.

 
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DETAILS

We make sure the little details are handled. What type of travel documents do you need? How will you charge your phone overseas? Are there any state department warnings for the area you’re visiting? We’ll contact your hotel ahead of time and let them know if you’re celebrating a special occasion or have a food allergy. We’ll stay in touch with your travel insurance company in the event that something goes wrong and we’re here to back you up at every step of your journey.

 

Ready to book? Or maybe have a few questions? Contact us here to begin the conversation.